As per notification, I upgraded to the latest version. Needed to re-enter activation code. But when I did this I got the message "RipX couldn't be activated. Please contact [email protected] for assistance." I did this 9 days ago and did not get a reply. I did it again 6 days ago and still did not get a reply. I am hoping by joining the forum I might be able to resolve this. Sadly I needed RipX a week ago for a project and now, embarrassingly, I am well behind
Hi,
I'm very sorry about the difficulties you're having with activation and the lack of response to your emails. We've had a look and we're not able to find them, so could you please try sending us a message via our contact form including your activation code so that we can get this sorted out for you:
Just sent a message via your contact form
@richardvahrman We've received your query, and diagnosed the issue. You should be able to activate now, and should receive a response via email shortly (if you haven't already). Apologies again for the delay.
