This privacy statement applies to:
1-2 Rhodium Point Spindle Close
Kent CT18 7TQ
Personal information we collect about you
When you contact us, register software with us, or place an order with us by email, phone or post, we may collect and store personal information that you give to us (such as your name and address).
When you place an order through our website, you are redirected to a secure page on WorldPay’s website for the purpose of payment. WorldPay handle all credit card payments on our behalf and, once payment has been processed, forward the following personal information on to us:
- Telephone number,
- Email address,
- IP address.
Your credit card details are not forwarded to us and we have no access to that information.
The Hit’n’Mix software automatically communicates to us your IP address and the amount of time you have spent using Hit’n’Mix.
Our website automatically logs your IP address and domain name.
What we do with your personal information
We collect and store your personal information so that we can do the following (which constitute our legitimate interests, our legal basis for processing your personal data):
- Process your orders;
- Verify your identity so that we can check that you are eligible for technical support, upgrades, and special offers;
- Contact you by post or email about technical support, upgrades, products you have purchased or enquired about, and occasionally other related products and services that we think will be of interest to you;
- Compile statistics, such as the frequency of use and features used, to help us direct the development of Hit’n’Mix and its features;
- Help us administer our website and compile statistics such as the number of visitors (based on your IP address, domain name, and non-personal information such as the web browser you are using);
- Prevent fraud;
- When necessary, disclose information to the authorities concerning possible criminal acts or security threats.
Unless legally obligated to do so, we will not give personal information about you to anyone else without first gaining your consent.
In order to maintain the above legitimate interests, we will store your personal information until you request that we stop doing so.
You have the right to request access to the personal information we hold about you and the right to request that your personal information be rectified, erased, or that we restrict what we do with it. You also have the right to object to your personal information being processed. We will comply with all such requests/objections without charge unless they are unfounded or excessive (e.g. needlessly repetitive).
We aim to keep the information we hold about you as accurate as possible. If any information about you changes (e.g. you change email or postal address), please contact us.
You have the right to lodge a complaint with a supervisory authority such as the Information Commissioner’s Office. This can be done from the following page of their website:
Our website automatically logs your IP address and domain name (see above), and non-personal information such as the type of web browser you are using, to help us administer the site and to compile statistics such as the number of visitors.
It is not possible for a cookie stored by us to be read by any other company’s website, nor can a cookie read information from your computer that you have not already provided us with.
Our website has security measures in place to protect the loss, misuse and alteration of information. All online ordering transactions are protected by SSL encryption.
Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites.
If you provide us with your email address but don’t want to receive information from us by email, just follow the unsubscribe information which we include in our email mailings. Otherwise, if you don’t want us to send you information by post or email, please contact us.